Provide outstanding technical support and customer service across multiple channels.
Troubleshoot and resolve customer issues effectively while documenting interactions.
Build positive relationships across teams and meet performance metrics.
Higher Logic provides software solutions that help organizations build engaged communities. The company fosters a culture of collaboration, continuous learning, and exceptional customer service.
Provide outstanding customer service to users and partners via email, chat, and phone.
Handle priority situations with high care and proactively contact users and stores when necessary.
Act as a brand ambassador to encourage sustainable behavior and communicate customer needs to internal teams.
We are a certified B Corporation with a mission to empower everyone to take action against food waste. Our community of over 133 million users and 261,000 partners across 20 countries has saved over 500 million meals, and we have over 1,350 enthusiastic teammates.
Develop and nurture relationships with clients to ensure successful campaigns.
Be a trusted advisor on our DemandFactor offerings.
Collaborate with internal experts and sales to deliver excellent results.
We are a demand generation company that helps clients achieve successful campaigns through our DemandFactor offerings. Our team is collaborative and tech-savvy, focused on building strong customer relationships.
Provide courteous, timely, and accurate Tier 1 support via phone and email for the Health Insurance Marketplace.
Log all user interactions in ServiceNow, assign tickets to appropriate groups, and escalate to Tier 2 support as needed.
Ensure protection of sensitive information and uphold HIPAA and federal security standards.
Sparksoft provides IT solutions to a wide range of government clients, delivering transformative impact across the nation. Our team of problem-solvers and innovators is committed to innovation and excellence, fostering a collaborative culture recognized as a Great Place to Work.
Manage end-to-end order fulfillment, export coordination, and claims resolution processes.
Serve as a critical connection between customers, sales teams, logistics partners, and internal supply chain functions.
Analyze service issues to identify trends, recommend improvements, and reduce future operational disruptions.
The partner company operates in the health and nutrition sector, focusing on customer satisfaction and operational excellence. It offers a supportive work environment with opportunities for professional growth and development.
Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms.
Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements.
Process bookings and payments while ensuring accuracy and compliance with company policies.
We specialize in creating unforgettable cruise experiences by offering expert travel planning services. We are a trusted name in the travel industry, committed to exceptional customer service and seamless booking experiences.
Handle customer calls and process orders with professionalism and accuracy.
Resolve issues and escalate when needed to ensure positive experiences.
Maintain records and meet productivity goals in a fast-paced setting.
This company is seeking a Customer Service Representative to support customers through accurate, timely, and professional service interactions. The environment is fast-paced, collaborative, and values service excellence, though the team size is not specified.
Assist clients with travel planning, research, and itinerary building.
Communicate with clients to understand their needs and collaborate with certified travel agents.
Attend virtual training sessions to gain certifications and maintain client records.
We provide travel assistant services to clients, helping them plan vacations and travel experiences. We offer a supportive team environment with flexible remote work and full training provided.
Provide exceptional customer support to hotel properties across multiple channels, resolving inquiries and troubleshooting issues.
Foster strong customer relationships to drive loyalty, retention, and increased software adoption.
Create training materials and update support resources to stay ahead of system updates.
Cloudbeds provides an intelligently designed platform that powers properties across 150 countries, processing billions in bookings annually. We are a remote team of over 650 employees across 40+ countries, with a culture of innovation, diversity, and collaboration.
Provides front-line technical support for high-visibility partners 24/7/365, ensuring issue intake, triage, and resolution.
Documents and prioritizes incoming issues, follows escalation procedures, and collaborates with Technology, Client Services, and Partner Integration teams.
Maintains operational continuity and meets contractual SLAs while delivering exceptional partner support experience.
U.S. Bank is a financial institution that helps customers and businesses make better financial decisions and supports community growth. It fosters a culture where each person's unique potential is valued and encouraged.